Sign Pro SMS Terms & Conditions
Last updated: June 20, 2025

1. Enrollment & Consent
To join Sign Pro’s text program, text SIGNPRO to 4062593200. By opting in, you consent to receive recurring automated marketing and transactional SMS messages from Eleventy, LLC (DBA Sign Pro) at the mobile number you provide.

2. Message Types
Messages may include:

  • Project updates (quotes, fabrication status, installations)

  • Appointment reminders and maintenance alerts

  • Special promotions and offers

  • Customer service responses

3. Message Frequency
Message frequency may vary. You can expect up to 8 messages per month, depending on your project activity and promotional schedules.

4. Message & Data Rates
Standard message and data rates may apply. Check with your carrier for details.

5. Opt-Out (STOP)
You can unsubscribe at any time. Simply reply STOP to any Sign Pro SMS, and you will receive a one-time confirmation. After that, you will receive no further messages.

6. Help (HELP)
If you need assistance, reply HELP to any Sign Pro SMS, or contact us directly at:

7. Privacy & Data Sharing
Your mobile number and consent status will not be shared or sold to third parties for marketing. For details on how we collect and use your data, see our Privacy Policy.

8. Complete Terms & Conditions
These are the key terms for our SMS program. For the full legal Terms & Conditions, please see below.

Sign Pro Terms & Conditions
Effective Date: June 20, 2025

By accessing or using Sign Pro’s website and services, you agree to the following terms. Please read them carefully—these aren’t just legal mumbo-jumbo, they’re our playbook for a smooth partnership.

1. Acceptance of Terms

By requesting a quote, placing an order, or otherwise engaging Sign Pro, you (“Client” or “you”) agree to these Terms & Conditions and any additional terms referenced herein.

2. Our Services

We specialize in:

  • Custom sign design, fabrication, and installation

  • Vehicle wraps and large-format graphics

  • Sign maintenance and repair

  • Brand identity packages

Detailed scope for your project will be outlined in your quote or proposal.

3. Quotes & Orders

  • Quotes are valid for 30 days unless otherwise stated.

  • Approvals: You must sign off on all proofs, shop drawings, and final estimates before production begins.

  • Changes: Revisions after approval may incur additional fees and timeline shifts.

4. Pricing & Payment

  • Deposit: A 50% non-refundable deposit is required for new customers, large projects, and specialty services.

  • Balance Due: Remainder payable upon completion and prior to delivery or installation.

  • Late Payments: Past-due balances incur 1.5% monthly interest (18% APR).

5. Intellectual Property

  • Ownership: You retain ownership of all logos, artwork, and trademarks you supply. We retain ownership of any proprietary designs, methods, or templates we develop—licensed to you upon full payment.

  • Usage Rights: You gain a perpetual, non-exclusive license to use final deliverables as intended for your business.

6. Client Responsibilities

To keep your project on track, you agree to:

  • Provide timely approvals, feedback, and all necessary assets (e.g., logos, copy).

  • Secure any required permits or landlord/HOA approvals.

  • Ensure safe, unobstructed access for installation crews on scheduled dates.

7. Delivery & Installation

  • Scheduling: We’ll coordinate installation dates once fabrication is complete.

  • Access: You must provide safe access (power, equipment clearance) and necessary site permissions.

  • Risk of Loss: Title and risk pass to you upon completion of installation or pick-up.

8. Warranty & Disclaimer

  • Standard Warranty: We warrant workmanship and materials to be free from defects for 12 months from installation.

  • Exclusions: Damage from accidents, vandalism, misuse, or force majeure is not covered.

  • Disclaimer: Except as expressly stated, Sign Pro provides all services “as is” without additional warranties.

9. Returns & Cancellations

  • Cancellations: You may cancel up to 48 hours before production; deposit forfeited.

  • Rush Orders: Non-refundable once work begins.

  • Returns: Custom signs aren’t returnable—accuracy of proofs and measurements is your responsibility.

10. Privacy & Communication

11. Limitation of Liability

Under no circumstances will Sign Pro’s liability exceed the total fees paid for the specific project, nor will we be liable for any consequential, incidental, or punitive damages.

12. Governing Law

These Terms are governed by the laws of the State of Montana, U.S.A. Disputes will be resolved in the state or federal courts in Yellowstone County.

13. Changes to Terms

We may update these Terms from time to time. The revised version will post here with a new “Effective Date.” Continued use after changes constitutes your acceptance.

 

 

 

Privacy Policy for Sign Pro
Effective Date: June 20, 2025

1. Information We Collect

  • Personal Information: When you request a quote, sign up for our newsletter or SMS service, or otherwise interact with us, we may collect your name, email address, mailing address, phone number, and company name.

  • Transactional Data: Details about the projects you authorize us to quote, design, fabricate, install, or maintain.

  • Technical & Usage Data: IP address, browser type, device identifiers, pages visited, referring/exit pages, and other analytics data collected via cookies and similar tracking technologies.

2. How We Use Your Information

  • To Provide Services: Process requests for quotes, design proofs, order status updates, installations, and customer support.

  • Marketing & Promotions: Share news, updates, and special offers via email, SMS (see our SMS Terms & Conditions), or postal mail—only if you’ve opted in.

  • Improvement & Analytics: Analyze site and service usage to optimize our website, streamline processes, and enhance customer experience.

  • Legal & Safety: Comply with legal obligations, protect our rights and property, and ensure safety on job sites.

3. Sharing & Disclosure
We respect your privacy and will never sell your personal data. We only share information:

  • With Service Providers: Such as payment processors, shipping carriers, IT and hosting providers, and marketing platforms—under strict confidentiality agreements.

  • For Legal Reasons: If required by law or to defend our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred—subject to this policy.

4. Third-Party Services & Links
Our site may contain links to third-party websites (e.g., design tools, industry resources). We aren’t responsible for their privacy practices—please review their policies before submitting personal information.

5. SMS & Marketing Communications

  • If you opt in to receive SMS messages, you agree to our SMS Terms & Conditions.

  • You can withdraw consent at any time by replying STOP or contacting us (see Section 8).

6. Cookies & Tracking Technologies

  • We use cookies and similar tools (e.g. Google Analytics) to understand how you interact with our site, remember your preferences, and serve relevant content.

  • You can control cookie settings in your browser, but disabling cookies may limit site functionality.

7. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your data against unauthorized access, alteration, or destruction. However, no online transmission is 100% secure—use caution when sharing sensitive information.

8. Your Choices & Rights

  • Access & Correction: You may request to review, update, or correct your personal information.

  • Opt-Out: Unsubscribe from marketing emails via the link in any email, or stop SMS alerts by replying STOP.

  • Data Deletion: You can request deletion of your personal data, subject to legal or contractual retention requirements—email signs@signpro.us.

9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we’ve inadvertently collected such data, please contact us to request deletion.

10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The revised version will be posted here with a new “Effective Date.”

11. Contact Us
If you have questions or concerns about this policy or our data practices, please email signs@signpro.us or mail us at:
Sign Pro
5160 Midland Road
Billings, MT 59101